Helpdesk

What to know...

  • If you have a technology question, you should contact the Helpdesk at www.greatbay.edu/helpdesk and submit a Helpdesk Ticket.
  • Your request is usually answered within a couple of hours between 10:00 a.m. and 6:00 p.m. Monday through Thursday and 8:00 a.m. to 4:00 p.m. on Friday.
  • The Helpdesk is closed on weekends and holidays.
  • You can access the Helpdesk wherever you have internet access.
  • If you prefer to have your question answered with a phone call, include a telephone number in your Helpdesk request.
  • Your request will be answered using your preferred method of contact.
  • This is the one place where your personal email account is accepted for communication.
  • The Helpdesk website has useful information, videos and printable tutorials about how to access and use your SIS, EasyLogin, Blackboard, and Student Email.
  • Information about other college departments and services is also available on the Helpdesk.

CCSNH Student Resource Center