HOSP150 - Hotel Operations
Credits: 3 Lab included: YesApply
This course focuses on the roles and duties of the general manager and front office manager of a full service hotel. With an emphasis on front office operations, this course will focus on the interdepartmental flow of operational procedures for the total hotel organization. The student will examine all elements of effective hotel operations management including planning, staffing, revenue management, cost controls, reservations and sales.