Riley Carmer '12


Riley Carmer doesn’t often see his home in Dover. Not that he’s complaining. During the past year, Carmer has traveled to Hawaii, Brazil, Las Vegas, California and the Dominican Republic. In May, he’ll be at Wrigley Field in Chicago.

It’s all part of the job.

Since earning his associate degree in hospitality management from Great Bay Community College in 2012, Carmer has built up plenty of frequent flier miles. He’s on the road more than 60 percent of the year as a training specialist for Newmarket International, Inc., a Portsmouth-based provider of business solutions for hospitality organizations.

Riley Carmer

“The traveling is what appealed to me when I took the job,” says Carmer, 28. “I’m at the point in my life where I’m not married and I don’t have kids, so this is the time when I can travel and see the world.”

Newmarket develops software that manages the day-to-day operations for sales, catering, group business and function space in the hospitality industry. The company works with casinos, event centers, hotels and stadiums. Once the software is configured to the individual property, Carmer arrives to provide instruction on how to use it.

“I walk them through what they need to do to be successful on a daily basis,” he says.

Newmarket has developed many different types of software, which means its clients are regularly updating to newer versions. And that keeps Carmer on the road.

Carmer credits GBCC for helping him land his dream job. After spending one year studying hospitality management at Johnson & Wales University in Providence, he began working at the Hampden Inn in Dover. He enrolled at GBCC the following year.

“I wanted to go back to school and Great Bay allowed me to set a flexible schedule while I continued working,” he said. “My professors were also wonderful. It was a great experience.”

His most memorable trips have included San Paulo, Brazil and Santo Domingo, Dominican Republic. He also spent two weeks in Lake Tahoe, which was especially appealing to an avid skier.

“I’ve noticed that our software is sold to companies that are located in tourist destinations, so I end up working where people vacation, which is pretty cool,” he says.

His next stop is a Caesar’s Palace property in Southern California. After that he heads to Wrigley Field.

“Not bad for a kid from New Hampshire,” he says.

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